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The DRS Story

Dispute Resolution Service is the process of resolving a dispute or conflict between different parties.  Crucially, without having to go to court.

The construction industry is one of the most conflict and dispute ridden industries, which has resulted in it being one of the most claim orientated sectors.  With disputes between contractors, sub contractors, private and corporate employers. 

Traditionally, parties would enter into litigation, which is a costly and long winded means of resolving a dispute with the dangers of not knowing what the courts will decide and if in your favour weather you even get paid. Over the years, various methods of alternative dispute resolution (ADR) have been introduced into the construction industry as a means to avoid lengthy and expensive litigation.

 

The systems, outcomes and successes differ dramatically weather it is a commercial contract with corporate employer and contacting company or private residential contract, with home owner and local builder and we will try to explain .

Commercial contracts:

Most commercial contracts will list the route of ADR in the contract and there are a number of options (statutory and voluntary) available to the parties involved; mediation; adjudication; arbitration and court proceedings.  In the commercial arena the employer or contractor have a statutory right to request adjudication to resolve disputes before they get to the court stage.  Adjudication is a reasonably quick and inexpensive way to resolve disputes, the normal period for the process being a maximum of 28 days and the proceedings being private.

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Mediation

Mediation is commonly used within the construction industry to resolve disputes. The Technology and Construction Court Guide provides guidance on the conduct of litigation within the construction industry and states that the court should encourage parties to use alternative dispute resolution (ADR), which in most cases, will be mediation. The Pre-Action Protocol for Construction and Engineering Disputes requires parties in dispute to meet, at least once before litigation commences, to discuss whether some form of ADR, such as mediation, would be a more appropriate means to resolve the dispute.

Benefits of Mediation

  • The mediator will be an independent person, who will not make a decision, judge or advise, but will facilitate discussions between the parties, with the aim of resolving the dispute. Mediators are generally highly experienced in the area of the dispute, and may even by TCC judges.

  • It can help maintain a business relationship.

  • It is relatively quick, with mediations usually lasting 1-2 days.

  • It is usually considerably less costly than litigation.

  • Everything that happens in a mediation is confidential.

  • A mediator will encourage the parties to find a solution to the dispute which will suit both the parties’ needs.

Disadvantages of Mediation

  • In some cases there may be a concern that, during mediation, parties may disclose an important aspect of their argument or commercial position, which (despite the confidential nature of mediation) could benefit the other party if the matter went to trial.

  • If the parties do not come to an agreement, the dispute will remain unresolved and the cost of mediation will have been wasted.

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Adjudication

Adjudication is a process in which a neutral third party (the Adjudicator) will give a decision on a dispute. The Housing Grants, Construction and Regeneration Act 1996 (the Construction Act) states that parties to a construction contract may refer their disputes to an adjudicator. Adjudication has become known as a ‘pay first, argue later’ way for parties to resolve their disputes.

A successful party to adjudication can apply to the Technology and Construction Court to enforce an adjudicator’s decision. The decision of the adjudicator will be binding, unless or until it is revised in arbitration or litigation.

Benefits of Adjudication

  • The adjudicator is a neutral person who is not involved in the day to day running of the construction contract.

  • Adjudication is a quick process, which is designed to ensure that cash flow is maintained during the construction process.df

  • Although it is still possible to go to the Court, in most cases the decision of the adjudicator decides the dispute.

  • Adjudication is less expensive than court proceedings.

Disadvantages of adjudication

  • The dispute needs to have been aired between the parties before adjudication can be commenced.

  • The adjudicator’s powers are limited.

  • Court proceedings are still required to enforce the adjudicator’s decision if the “losing” party does not pay.

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Arbitration

Arbitration is another alternative to litigation and is a process in which the parties will agree to refer the dispute to a third party, the arbitrator. Disputes are resolved on the basis of material facts, documents and relevant principles of law. Arbitrations in the UK are governed by the Arbitration Act 1996 which ensures that arbitrations are fair, cost-effective and rapid, as well as ensuring that the law is followed wherever possible and the language used is friendly and accessible. Arbitration is often used in the context of international construction disputes, but can equally be used for pure domestic disputes.

Benefits of Arbitration

  • Like mediation, arbitration is a confidential process.

  • Parties can agree on an arbitrator who has relevant experience in the matter.

  • Compared to court proceedings, it is a relatively quick process.

  • It is highly flexible compared to court proceedings.

Disadvantages of Arbitration

  • It is the parties’ responsibility to bear the costs of both the arbitrator and the venue where the arbitration is to take place.

  • There are limited powers of compulsion or sanction available to the arbitrator if one party fails to comply with the directions set by the arbitrator.

  • There are limited appeal rights available during arbitration.

  • Costs can be similar to litigation at court.

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Litigation

Whilst there are many methods of ADR, court proceedings are still one of the most common forms of resolving disputes within the construction industry. The Technology and Construction Court (TCC) is a specialist court which deals with technology and construction disputes and is governed not only by the Civil Procedure Rules but also by the Technology and Construction Court Guide. A specialist TCC judge will deal with cases in the TCC.

Advantages of Litigation

  • The claim process will be managed by a judge throughout.

  • Complex issues can be dealt with.

  • The parties will obtain a binding and enforceable decision.

Disadvantages of Litigation

  • Only claims which are over the value of £250,000 can be dealt with at the TCC. Any claims below this sum will be dealt with at the County Court.

  • It is often a slow process.

  • It is likely to be the most expensive way of resolving a dispute.

  • The proceedings will be in public and are therefore not confidential, except in certain very limited circumstances.

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Conclusion

It can be seen that there are a number of methods of resolving disputes in the construction sector. It is important for both employers and contractors to understand their options, and to ensure that contracts which they enter into contain appropriate dispute resolution clauses.

CONTACT US

Windsor & Maidenhead​

Tel: +44 (0)330 2231069

office@norville-brice.co.uk

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